Partial outage in UXCam dashboard

Incident Report for UXCam

Resolved

This incident has been resolved.

Posted Jul 31, 2023 - 09:05 UTC

Monitoring

The issue has been addressed, and a fix has been successfully implemented. As a result, the dashboard has been restored to its normal state. We are currently monitoring the situation to ensure everything remains stable.

Posted Jul 31, 2023 - 08:39 UTC

Update

We are actively working on the solution, and progress has been made in restoring the dashboard to a partial state. However, some issues still remain. Our team is dedicated to resolving these problems and returning the dashboard to its normal functioning state.

Posted Jul 31, 2023 - 08:32 UTC

Identified

We have identified the issue with one of our data infrastructures. Our team is already working on the fix.

Posted Jul 31, 2023 - 08:11 UTC

Investigating

We are currently investing an issue with the UXCam dashboard (app.uxcam.com) not serving requests.

Posted Jul 31, 2023 - 08:08 UTC

This incident affected: Application (Dashboard).