Routing traffic away from Cloudflare has fully resolved the issue. While the earlier disruption caused a temporary drop in incoming sessions, all delayed sessions were eventually received. Thank you for your patience and understanding while we worked through this.
Posted Nov 18, 2025 - 13:29 UTC
Monitoring
We have temporarily routed traffic away from Cloudflare, and incoming sessions are now being received at the normal rate. Our team is still verifying whether any sessions were lost during the disruption. We’ll continue to share updates as we have more information.
Posted Nov 18, 2025 - 13:19 UTC
Identified
Due to an outage with one of our third-party providers (Cloudflare), we are currently seeing a drop and fluctuations in the number of incoming sessions. Our team is actively investigating the impact, and we are still assessing whether any sessions may have been lost. We will share updates as we learn more.
Posted Nov 18, 2025 - 12:58 UTC
This incident affected: Processing (Session Processing).