Delay in session processing

Incident Report for UXCam

Resolved

This incident has been resolved.
Posted Sep 09, 2024 - 15:45 UTC

Monitoring

The fix has been successfully deployed, and sessions are now processing at the normal rate. However, it will take approximately 20 to 25 minutes for the backlog of sessions to be fully processed. We are closely monitoring the situation and will provide updates as needed.
Posted Sep 09, 2024 - 12:39 UTC

Update

We are continuing to work on a fix for this issue.
Posted Sep 09, 2024 - 12:37 UTC

Identified

We are currently experiencing delays in session processing. However, no sessions have been lost, and all data remains intact.
Posted Sep 09, 2024 - 12:36 UTC
This incident affected: Processing (Session Processing).
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